Payment Terms

Last updated: May 4, 2026

1. Payment Processing

Taskoy Labs Pvt Ltd ("Taskoy," "we," or "us") uses secure payment processing services to handle all transactions between task givers and taskers. All payments are processed through our secure payment gateway and are subject to these terms.

2. Platform Fees and Pricing (INR)

Commission

Taskoy charges a 15% platform commission on all completed tasks. The same rate applies whether you are posting or completing work. The commission covers our service costs, payment processing, and platform maintenance.

  • •15% commission on every completed task
  • •All task budgets and fees are in Indian Rupees (INR, ₹)
  • •Minimum task budget: ₹50 per task
  • •Commission is only charged when a task is successfully completed
  • •No upfront fees or monthly subscriptions

Task givers and taskers

Task givers fund the agreed task budget in INR. Taskers receive the task payout less the 15% platform commission and any applicable taxes or payment-method charges, as shown before you confirm a transaction in the app.

3. Payment Methods

We accept the following payment methods:

For Task Givers

  • • Credit/Debit Cards (Visa, Mastercard, RuPay)
  • • UPI
  • • Bank transfer / NEFT
  • • Digital wallets

For Taskers

  • • Bank transfer / NEFT
  • • UPI
  • • Digital wallets
  • • Mobile payment apps

4. Payment Schedule

Task Givers

Payment is authorized when you post a task and is held in escrow until the task is completed and approved. Once approved, payment is automatically released to the tasker minus the 15% platform commission. If a task is canceled or disputed, funds are returned according to our refund policy.

Taskers

Payment is released to your account once a task is completed and approved by the task giver. Standard processing time is 2-5 business days. You can withdraw your earnings at any time, subject to minimum withdrawal amounts.

  • •Minimum withdrawal amount: ₹500 (or as shown in your account)
  • •Processing time: 2-5 business days
  • •Withdrawal fees may apply depending on payment method

5. Refunds and Cancellations

Task Cancellation by Task Giver

  • •Before task starts: Full refund minus payment processing fees
  • •After task starts: Refund amount depends on work completed
  • •After task completion: No refund unless work is unsatisfactory (subject to review)

Task Cancellation by Tasker

  • •Before task starts: Full refund to task giver
  • •After task starts: Partial refund based on work completed
  • •Repeated cancellations may affect your Fair Score

6. Disputes and Chargebacks

In case of disputes between task givers and taskers, Taskoy will mediate according to our dispute resolution policy. We reserve the right to hold funds during dispute resolution. Chargebacks or payment reversals may result in account suspension or termination.

7. Currency and Exchange Rates

Product pricing, task budgets, commissions, and payouts on Taskoy are quoted and settled in Indian Rupees (INR). If we ever display another currency for reference, the INR amount shown at checkout controls. Exchange rates, if applied by your bank or card issuer, are outside our control.

8. Taxes

You are responsible for any taxes applicable to payments received through Taskoy. We may be required to report earnings to tax authorities in certain jurisdictions. Please consult with a tax professional regarding your tax obligations.

9. Payment Security

We use industry-standard encryption and security measures to protect your payment information. All payment data is encrypted in transit and at rest. We do not store full credit card numbers on our servers.

10. Changes to Payment Terms

We reserve the right to modify these payment terms at any time. Significant changes will be communicated via email or through our platform at least 30 days before they take effect. Continued use of the platform after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Payment Terms or payment-related issues, please contact us at:

Email: payments@taskoy.com

Support: Available 24/7 for payment issues

Entity: Taskoy Labs Pvt Ltd

Important Notes

  • •All fees are clearly displayed before you confirm a transaction
  • •Refunds may take 5-10 business days to process
  • •Payment disputes must be reported within 7 days of task completion
  • •Taskoy is not responsible for third-party payment processor fees